Last Updated: 13/09/2024
This Privacy Policy explains how Prime Physio LTD (“we,” “us,” “our”) collects, uses, and protects your personal information when you use our services, including our website and contact form. Prime Physio LTD is committed to ensuring that your privacy is protected. Any personal information you provide to us will only be used in accordance with this policy.
1. Who We Are
Prime Physio LTD is committed to protecting your privacy. For any inquiries, you can reach us at:
- Address: Church Barn, Old Farm Business Centre, Church Road, Toft, Cambridgeshire, CB23 2RF
- Telephone: 01763 264135
- Out of Hours Contact: 07720 405825
- Email: info@primephysio.co.uk
2. Information We Collect
We collect personal information when you contact us through our contact form. The information we may collect includes:
- Your name
- Contact information, such as your email address and phone number
- Any other information you choose to provide in your message
3. How We Use Your Information
The information you provide will be used to:
- Respond to your inquiries or requests submitted through our contact form
- Provide you with information about our services
- Improve our services and customer support
We will not use your personal information for any other purposes without your explicit consent.
4. Legal Basis for Processing
We collect and process your personal information based on the following legal grounds:
- Consent: By submitting your information through our contact form, you consent to us using your data to respond to your inquiry.
- Legitimate Interests: We may process your data to improve our services and respond to your requests.
5. Data Sharing
Prime Physio LTD does not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
6. Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.
7. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct any inaccuracies in your personal information.
- Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Restriction: You can request that we restrict the processing of your data.
- Objection: You have the right to object to our processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at info@primephysio.co.uk.
9. Third-Party Websites
Our website may contain links to other websites of interest. However, once you leave our site using these links, we do not control those websites and cannot be responsible for the protection and privacy of any information you provide while visiting such sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check this page regularly to stay informed of any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: info@primephysio.co.uk
- Telephone: 01763 264135
This Privacy Policy was last updated on: 13/09/2024